Shipping Policy
Overview
At Food Safe Cake Topper, we strive to provide reliable and efficient delivery for our customers. Our policy ensures transparency and convenience, so you can celebrate your special occasions with peace of mind.
Domestic Delivery Service
• Carrier: We partner with trusted third-party carriers to deliver nationwide across the United States.
• Address Restrictions: We currently ship only to physical addresses. Unfortunately, we cannot deliver to P.O. Boxes or APO addresses.
Shipping Options & Costs
• Selection: Available shipping options are displayed at checkout on our website.
• Pricing: Shipping costs are determined based on the destination address, the weight of your order, and the selected delivery method.
Shipping Schedule
• Operational Days: Orders are shipped Monday through Friday, excluding weekends and public holidays.
• Cut-off Time: Orders placed before 2:00 PM on business days will be processed the same day. Orders received after this time will be shipped the next business day.
Order Modifications
• Changes & Cancellations: Once an order has been dispatched, modifications or cancellations are no longer possible.
Processing Times
• Standard Orders: Most orders are processed within 1–2 business days.
• High-Demand Periods: During peak seasons, processing times may increase slightly. For time-sensitive orders, we encourage customers to contact us directly.
Returns & Refunds
• Return Policy: We offer a 14-day return policy for unused items.
• Return Shipping Costs: Customers are responsible for return shipping fees.
• How to Initiate a Return: To start a return, contact our team at Sales@FoodSafeCakeTopper.com or call us at +1 720-750-2630.
Delivery Accuracy
• Responsibility: Customers are responsible for providing accurate delivery information at checkout. Food Safe Cake Topper is not liable for delays caused by incorrect or incomplete addresses.
• Additional Charges: Shipments requiring rerouting or reshipment due to address errors may incur additional fees.
Late Deliveries
• Shipping Charges: We do not refund shipping costs for delays caused by the recipient’s unavailability or external factors beyond our control.
• Signature Requirements: Certain shipments may require a signature upon delivery, depending on the carrier's discretion.
Weather and Unforeseen Delays
• Considerations: While we aim to meet estimated delivery dates, delays due to weather conditions or unforeseen circumstances are beyond our control.
Product Packaging and Quality
• Packaging Standards: All orders are carefully packaged to ensure they arrive in excellent condition.
• Transit Damage: While we take every precaution to protect our products during transit, minor damage (e.g., slight cracking) may occasionally occur. This does not affect the product's functionality or quality.
Contact Us
For additional shipping inquiries or to ensure your order arrives on a specific date, please reach out to us directly at Sales@FoodSafeCakeTopper.com or call +1 720-750-2630.
At Food Safe Cake Topper, your satisfaction is our priority. We're here to make every celebration unforgettable!